Rigel’s Vision Regarding
On-time Delivery Services
Rigel herbal takes delivery services as an essential and serious part of its customer services. We believe that better customer services prevail through better and timely delivered products. So, we encourage and do our best that the parcels and the orders placed by our valued customers reach them at or before the expected time. We are proud to announce that our on-time delivery services have been making us trustable worldwide. All information regarding the shipment and deliveries of our herbal products is listed below.
We encourage On-time Delivery of products reserved by the customers.
- We at Rigeluk aim to process and dispatch your order within 24 hours once the order is confirmed.
- You are requested to be available on the provided contact number so our team can reach you. Furthermore, you are asked to provide us with your exact and authentic contact number and address for safe and secure delivery.
- The estimated average delivery time across the UK is 2 to 4 working days.
- The estimated delivery time for international orders is 3 to 7 working days (depending on the destination) after the order has been dispatched.
- During sale or any event, delivery time may exceed due to high volume order log.
- We offer Free Delivery services for all the orders above 5 Pound/- within the UK.
- For orders below 5 Pounds, standard delivery rates will be charged based on the payment method: Cash on delivery: Pound 2/-.
- Online/Bank Transfer/Prepay: Pound 1/-.
- Charges for all international deliveries vary from country to country depending upon city, state, country, and locality. It’s because the customs, codes, and regulations of a particular country you are receiving your order differ. However, to calculate shipping charges, you can select any product and checkout with your delivery address to calculate the estimated delivery charges (doesn’t include any taxes & duties).
- Please note that international orders may be subject to taxes & duties and will be the customer’s responsibility. Any applicable duties or costs will be collected at the time of order delivery by the courier.
KEEP TRACK OF YOUR ORDER
In the case of both nationwide delivery and international delivery, you can satisfactorily keep track of your order until you collect it.
You will receive an SMS/email along with your tracking number once your order is dispatched.
You can track your order on the relevant courier website mentioned in your email.
In case if you don’t get any tracking updates, please write to us at info@rigelukcom. And our support team will be at your disposal to help you out and solve your issue.
Rigel Herbal cannot be held liable for late delivery/collection by third-party postal/courier companies. We have no control over these services.
You can contact our customer support care via call or live chat for any further information.